Pricing
Need Theo offers simple, transparent pricing to help your business never miss a lead.
Founding Member Plan
The Founding Member plan is a special launch promotion and will be replaced by other plans in the future. If you subscribe now, you'll keep this rate as long as you remain an active subscriber and don't switch to another plan.
We're currently offering a special Founding Member subscription for early adopters:
| CAD | |
|---|---|
| Price | $49/month |
| Credits Included | 250 credits |
| Phone Numbers | 1 included |
| Additional Numbers | $10/month each |
| Agents | Unlimited |
| Overage | $0.45 per credit |
How Credits Work
Credits are the currency for your AI interactions:
- 1 credit = 1 minute of phone calls
- 1 credit = 5 SMS messages
- 1 credit = 10 chat messages
With 250 credits included, you get plenty of room to handle customer interactions. For example:
- 250 minutes of phone calls, or
- 1,250 SMS messages, or
- 2,500 chat messages, or
- Any combination of all three
Credit Overage
If you use more than your included credits in a billing cycle, additional usage is charged at $0.45 CAD per credit.
Credit overage is turned off by default. If you run out of credits, your service will pause until your next billing cycle. To enable overage billing and avoid interruptions, go to Settings → Billing and turn on credit overage.
Phone Numbers
Your subscription includes 1 phone number for Theo to answer calls and SMS messages.
Need more numbers for different locations or departments? Additional phone numbers are $10 CAD/month each.
Unlimited Agents
Create as many AI agents as you need — there's no limit. You might want different agents for:
- Different business locations
- Different services or departments
- Testing new configurations
Billing & Payment
- Subscriptions are billed monthly
- We accept all major credit and debit cards
- Manage your subscription anytime in Settings → Billing
Questions?
- Check our Troubleshooting Guide
- Email us at support@needtheo.com